FAQ-About Android Auto Wireless Adpater

Q: Is this product compatible with my vehicle

If your vehicle is equipped with a factory-installed wired Android Auto system, then this product is compatible.

However, please note that this product is not compatible with vehicles that only have a wireless Android Auto connection.

You can check car compatibility by following this Link: https://www.android.com/auto/compatibility/

 

Q: After connecting, the car computer cannot load the map.

A:Please make sure that the GPS function of the mobile phone is turned on. Google maps cannot be recognized, probably because the mobile phone or google maps does not allow the location setting to be turned on.

 

Q:Does the adapter support watching videos?

A: No. For driving safety reasons, the Google does not allow watching videos or using video streaming software while driving. So if you use video streaming software, you can only hear the sound but not see the picture. If you still want to use the video software, please contact us.

 

Q:Will there be any lag during use?

A:Since this product relies on Bluetooth, a 0.5-1s delay may occur, influenced by the signal environment. While common for most adapters, we’re actively working to improve it.

 

Q:Whether a firmware upgrade is required before using the product, and when is a firmware upgrade required?

A: There is no need to upgrade the product after receiving it. Please do not upgrade the product if it can be used normally. If you encounter any problems during use, please contact MSXTTLY first and do not upgrade it by yourself.